"My son and I would like to give our sincere appreciation to Greg and Shawndel for their excellent salesmanship. They were both so awesome to deal with, we couldn't have asked for a better team. I am truly impressed with the serivce we got and look forward to future negotiations with the Jordan Automotive Group. We both are very satisfied with our purchases and wouldn't have a problem recommending Jordon Ford to anyone we know looking for a car. I personally had Greg handle my transaction and he was outstanding at his job; a very likeable guy. My son dealt with Shawndel and they just seemed to hit it off. We both feel they deserve the recognition and admirability of a job well done. Hats off to both of these gentlemen and working with them was a truly great experience.
I would also like to mention that the gentleman who was running the car wash [Dennis] was extremely friendly and treated us like we were his family.
Overall our total experience so far has been topnotch. Thank you so much,
Sincerely,
Dwayne Wardlow & Christa Trok
I really enjoyed coming to Jordan Ford to get my 2011 Ford Fusion serviced. The people in the service department treated me well from the moment I came in the door! I really appreciated Shawndel Gordon helping me get my special gift from the service department for my 6-month oil change... Thanks to Shawndel, too, for the ride back to Jordan after I got a free manicure and massage. That was really a treat! I can see customers are really treated royally at Jordan, and I love it!
Barb Simon
2011
Ford
Fusion
I am a first time car buyer, and I was amazed at my experience at Jordan. Greg Rodeghier helped me though the ordering process and explained everything that would happen in great detail. I was very excited being that is was my first car purchase and was extremely pleased when my car arrived ahead of schedule! When I arrived to take delivery, Greg sat me down and went over the features of my warranty and helped me to get acclimated to the features in my car. I also talked with several of the other staff members and think that their attention to detail and customer service were top notch. I will definitely be looking at Jordan for any of my future automotive needs!
Kyle
Just got my mini-van back from its second detailing by Jordan. I have 6 boys, and we put about 30K local (messy) miles on it a year. Yuck! They have, once again, made the interior ready for a showroom floor- for less than $100. It is so well done and reasonably priced that I have made it part of my regular maintenance.
Laura
"There really is an easier way to buy a car. The Jordan Way is the best car buying experience I have ever had. Shawndel Gordon and Dan Tack made the leasing of a 2012 Escape fun which is certainly not the normal car buying experience. They were courteous, knowledgeable, and professional. What ararity in the automotive field. I will do business with them in the future."
Escape for Fun
"WOW what an experience I had today with Shawndel he was an amazing guy to work with when we just purchased our new Ford Fusion today with him!! He went above and beyond to find the best deal for us so we can lease our new Ford Fusion today!! So, if you're thinking about purchasing a Ford in the near future then I would recommend Jordan Ford and Shawndel Gordon as the
person to work with at Jordan's thanks Shawndel you were the best today for us!!"
Austin & Mary
Go to Jordan Ford and ask for Larry Dygulski. No pressure, easy and comfortable to work with. Larry will answer all your questions but doesn't follow you around and badger you like some do. He coordinated everything and everything was handled well. Best of all, I love my new Escape Hybrid. It's a smooth, comfortable, quiet ride. It gets great gas mileage and has the perfect amount of storage, plus it looks great! The "Jordan Way" benefits are just gravy on top!
Marcia
We recently bought a vehicle from Jordan and I have to say this was the easiest car buying experience ever!! Our salesman Shawndel Gordon was wonderful. No pressure, no haggling on price. Shawndel went above and beyond for us. We will definately come back to Jordan when we are ready to buy our next vehicle.
Jim Ring
The 1st thing i'd like to comment on is Jordan has AWESOME cars! You can't go wrong with any selection on any make or model! But, what I need to say is, the customer service and financing is why i'll go back again with EVERY car purchase Mindy & i make. If you're looking, i hope you're lucky enough to get Shawndel. He's no pressure & top of the line "making you happy" We will for sure find him next time we buy! Margeret is "Gonna make it happen" Plain & simple! A GREAT expeirence overall! Thank you Jordan! Scott & Mindy Lewis
Scott & Mindy Lewis
Jordan Toyota and Chris Barth are #1! What a great experience! Chris Barth was super attentive and helped walk us through the car purchasing process. We got a great little Scion for a reasonable price and low low mileage. We'll definitely continue doing business with Chris and Jordan Toyota!
Rebecca
Professional and Honest I bought my first car from Jordan in 2007. The service was EXCELLENT. They called for maintenance reminders, set me up with a loaner when I needed it, and were extremely professional. I started looking for another vehicle brand not offered by Jordan and it took more than 24 hours at other places to get a quote! Then we were given a quote for more than what was advertised on the window of the vehicle the day before. I called Jordan and received a quote within 10 minutes. It was straightforward and clearly laid out the pricing. I really appreciate how they do business and don't waste my time.
Lisa
Been doing this for 10+ years I've been a loyal customer of Jordan for more than 10 years and have always had great experiences. This year I went from being a lease customer to purchasing a new vehicle so I required a little TLC. I was a bit nervous to be purchasing but Greg Rodeghier was very patient and kind to me. It took me about half-a-dozen visits to finally decide on my vehicle choice but once I did I couldn't be happier!
Lisa
I felt very comfortable dealing with Jordon. Jake Countess was excellent in showing and explaining options and was not "high pressure" and I very much liked the no hassle pricing.
Wylieco
I recently purchased a Toyota Highlander from Jordan. I have dealt with Jordan before and I am pleased with my experiences.The process of finding the right car and delivering it was expertly handled by Sales Associate Kara Mitchell. I highly recommend Jordan Toyota and Kara Mitchell.
Kenneth M
I recently purchased a used car from Jordan Automotive with the help of Shawndel Gordon. Jordans approach to a no hassle purchase was evident from the first contact. My emails were returned nearly as quickly as I sent them. With their courteous staff and salesmen I was able to nearly close the deal via email and phone conversations before even arriving at the dealership. Once arriving they had cleaned and staged the car for me to inspect. THIS WAS A USED CAR. I expect that treatment on a new car but their approach extended to the new car purchases and it definitely showed. I am very pleased with my experience with Shawndel Gordon and the Jordan Automotive staff.
Graham S
Everyone at Jordan Toyota were extremely helpful and friendly. They answered all of our questions and by the time we made a decision, my wife and I were very comfortable that we had made the correct choice. Even after the sale had been made they made sure we were satisfied with the car.
Dan M
I was pleased with the courteous and respectful manner with which I was treated when looking for a new/newer vehicle. I didn't get any pressure and ended up with my first new car! I was especially impressed that the associates worked with a team mentality and supported one another in finding the best car to meet my needs. Thanks Shawndel, Kara, and Cristy.
Grant
I bought a Toyota Tundra in Oct. from Jordan's. It was a great experience as far as dealers go. I really dred even driving on most lots. After wasting countless hours negotiating at 3 other dealerships both Ford and Toyota. There were no games played. The price on the truck was the price and my trade in was given fair market value(even fair to me). Tim Berger got to business selling me a vehicle without any of the typical pressure or games. Considering I was leaning toward an f-150 and walked away with a Tundra says it all. Although I believe you should be able to buy a car in less than an hour Jordan's wasn't too far off. All the other staff I dealt with was great too. From Sarah online to Amy in the service dept. to Christy in the Finance. All class acts.
Joe K
I recently purchased a 2010 Ford F150 Super Crew from Greg, a salesman at Jordan Automotive Group. This was my sixth new vehicle purchase, but by far, the most enjoyable. Greg displayed absolutely no level of pressure during my purchase. It was somewhat of a surprise not to be put in a room with other salespersons all asking question as to why I can't buy the vehicle. It was just Greg and I talking about vehicle options, safety features, changes from previous years to make the vehicle a top of the line product. The entire processs from starting to look at vehicles, test driving and purchase documents, took so little time, I was amazed. Jordan Ford has their program down pat. No longer taking all day to purchase a new vehicle as I did at another dealer last year. Any employee I ran into during my visit was very professional, yet personable. To me, that means a great deal. I was not just another person looking for a vehicle. They sure made me feel at home. This is a wonderful dealership to purchase a vehicle, with professional and friendly sales staff that the word pressure is not in their vocabulary. Bottom line, I really enjoyed the morning I purchased my new Ford truck. Besides, how many dealerships invite you to stop anytime to have a cup of coffee and a fresh cookie. Small things do matter to me. Thanks Greg for being the salesman you are. Hey it's not broke, so don't fix it. It's working great!!!!!
Gary H
We had a first rate experience at Jordan. Larry, the sales person, was very cooperative, low pressure, and informative. We had most of the information we needed before coming to the show room and he respected our interest in just driving the car to see how we liked it. Insofar as this is the way we prefer to do business, the fit was ideal. The one price fits all model that Jordan has is also way better than spending days haggling over what over the life of the car are nickels and dimes. I wouldn't hesitate about buying another car at this dealership.
George T
After buying a Toyota Sienna our son referred us to Jordan Toyota and his salesman, Chris Barth. We weren't disappointed. Chris listened to what we wanted and found exactly the right 2010 Camry for us. The "Jordan Way" is the only way to buy a car; no pressure, no haggling over price. Chris was professional and knowledgeable and made sure we were happy with our new car. We highly recommend Chris and Jordan Toyota; it's almost like having a friend in the business.
Susan R
I just bought a 2010 Ford Mustang from Jordan's and could not have had a better experience. I worked with Greg Rodeghier and with his help was able to make my decision in no time at all. The carefree open attitude that they bring to the table makes the car buying experience a breeze. Had one small mishap with the car and Jordan's has stepped up and agreed to take care of it free of charge just to make sure I am a extra satisfied customer. 10 out of 10 in my option.
Brandon R
Shopping at Jordan was the most enjoyable car buying experience I have ever had. There was no pressure, no haggling and I had the best sales person, Chris Barth. I was trading in my old Toyota and Chris was able to show and tell me which features were new and/or improved. He listened to me and nailed the car I wanted in a matter of minutes! I have driven Toyotas for about 25 years. I have now found my dealership for the next 25 years!
Linda G
Kara did a fantastic job. I recommend her highly. She was not pushy at all. She helped us get a great car at a great price. Car buying with Jordan was very easy.
Kathleen V
I recently purchased a Rav4 from Jordan, courtesy of salesperson Tim Berger. I have nothing but the highest praise for Jordan's way of doing business and for Tim personally. He helpfully listened to my needs, and in less than a week found the car for us that was just what we wanted. We're very pleased with our new Toyota, and rejoice every time my 88 year old parents have to enter and exit the car.....so much easier, and all the style I wanted as well. Thanks!
Patricia H
They helped out immensely in buying my vehicle and gave me a fair price on my trade-in. They had nice bonuses and incentives and are always easily accessible to help if I have questions or if my car needs servicing.
Ruchi K
Recently our family purchased a new vehicle from Jordan Toyota. From our online inquiry to driving the vehicle off of the lot, the complete experience has been wonderful! Chris Barth provided a quick reply to our online inquiry and greeted us at the dealership. He listened to our list of needs and then provided us with options which meet our requirements. Never assuming, always professional, the entire experience was actually enjoyable. The Jordan staff have all made us feel comfortable. We highly recommend Jordan Toyota.
Janet G
My experience at Jordan Toyota has been GREAT twice-Corolla and Camry. All of the individuals from sales through service are couteous, service oriented and professional. The service experience is unique and enjoyable. I appreciate the free internet so I can work while waiting too. Chris Barth, my showroom salesman, was instrumental in helping me with my purchases. Jordan will get the first opprtunity to sell me my next vehicle(s).
Gene R
My parents recently bought a new car from Jordan Toyota and their salesman is Chris Barth. I had just come from two bad experiences from other dealerships.....I will say that Chris (new car salesman) made me feel like I was the only customer he had. He stayed with me the whole time during my experience. I really felt that I was treated as a human being and not as a woman...I had done my research and I knew what I wanted in a car. I knew what my budget limit was and were I wanted my payment to be....He never tried to get me to look at any thing over my limit. He let me drive the cars that I was interested in more than once without any pressure. I was totally satisfied with my experience and I have told all of my friends to go and see him.....I will come back again when I need to purchase another car......I bought a 2004 Toyota Matrix.
LeAnn C
I have purchased several vehicles from Jordan. My last visit to Jordan I was greeted by Chris Barth, my salesman that I have dealt with in the past has retired. Chris did a wonderful job on assisting me with finding a vehicle that I want. He is very helpful answering any questions that I had. I look forward to dealing with him.
Aaron K
Jordan Toyota and Christopher Barth made our recent vehicle search and lease a very positive experience. Our new Camry is the nicest vehicle we have had the pleasure of owning and driving, and I did not think that was possible, as we have had Honda Accords and Buick Park Avenues, just to name a few. The Camry is very quiet and luxurious ride. Christopher went the extra mile to ensure that our first experience with Toyota was positive, and we will be returning for many of our future vehicles, based upon our experience with him and Jordan Toyota. The entire lease experience was efficient and streamline. If I could give them 10 stars I would.
Cindy M
My husband and I leased a Camry and bought a Highlander from Chris Barth. We could get a Toyota anywhere but we wouldn't have received the same customer service. The quality of customer care Chris delivers is a rare find & much appreciated by my husband and I. The next time we buy a Toyota it will be from Chris & we send our friends & family to him!
Laura B
While I was searching for a new car, Greg Rodeghier took the time to review my price point. Not only did he examine a spreadsheet about the options I wanted in a car, but he spent time doing research to come up with the best deal. I definately did not feel like another number as he really tried to understand my situation and find the right avenue for me. I really appreciate the service at Jordan and more specially I was amazed at the service provided by Greg. If my friends and family are ever in the market for a new car, I will make sure to recommend Jordan since my experience was positive.
Stephanie L
I purchased a used Murano several months ago from Shawdel and am still getting great service.
Murano had a no haggle price the same as other dealers but with 20k less miles. Cheaper gas, free car washes and the wife likes the free massages.
Try Jordans once and you'll never go back to the old way of car shopping again.
Nathan B
We had a lovely experience purchasing our car from Jordan Toyota. Chris Barth gave us the one on one we needed and helped us make our first car purchase a positive experience. We love our Scion Xb. It had super low mileage and was priced great and continues to be a great little car!
Rebecca G
We purchased a Prius from Jordan Toyota last year during the Cash for Clunkers incentives. Chris Barth made sure we got the model we wanted and spent extra time with us to see that we met all the additional requirements. He and Jordan Toyota made our experience well worth it and we will buy another vehicle from them in the future.
Rachel R
Recently, when I was car shopping, I called Jordan Toyota and ended up speaking with Chris Barth. He took down my information and what I was looking for and by the end of the day he had e-mailed me spreadsheets with payment plans. As soon as I would e-mail him or call him, he would connect with me and answer all my questions. I didn't end up purchasing from Jordan, but I appreciate all the time that Chris spent with me. Next time, Jordan (and Chris) will be my first (and last) stop!
Amanda B
I came into Jordan on a snowy day in January needing a reliable used car, and Chris Barth helped me navigate my options. It was my first time buying a car on my own, and he gave me a good sense of not only the cars on the lot, but what to do about warranties, financing, etc. He's an energetic salesman who isn't shy about selling you a product he believes in, but wasn't pushy either--most important, he was straightforward and easy to trust. Ordinarily I'm all about haggling, but I got a fair price from the outset.
The back office at Jordan was good with paperwork etc., and I've been happy with the service ever since. I don't have much use for the massages they offer on site, but I do appreciate that there's always coffee and donuts waiting for me when I go in for service. Next time I need a car, I'll be back to look for help from Chris.
Peter B
I came to Jordans looking for a used truck and met a salesman named Shawndel Gordan. From the first time i met him i felt comfortable with him. The truck i looked at sold, so a week later i return and when Shawndel came out to greet me not only did he remember my face but also my name.
I never felt pressured and Shawndel returned all call quickly, he ran a car fax report for me. He personaly brought the vehical to my bussiness for me to inspect it. He went out of his way to earn my bussiness.
I would highly recomend him to anyone. He will make you feel like your in charge. And will do what ever it takes to make your experance pleasent.
Great job Shawndel your the man, iwish you well. JIM Allem
Jim A
My first experience purchase a Toyota was from Jordan Automotive Group. A Toyota Prius caught my eye and Chris Barth was the sales person who helped me. I couldn't ask for a nicer more knowledgeable person. Every question I had, Chris was able to answer and answer it with a smile. If you are looking for a Toyota, look Chris Barth up and you will not be disappointed. Chris made my purchasing experience the best. And, Chris remembers me and my car every time I stop in for a car wash or if I am just visiting. A truly wonderful experience.
Gary B
I had a great experience at Jordan Toyota. It was my first time going in to purchase a vehicle and Chris made it simple and pleasurable to be there. I will definitely return to Jordan Toyota!
Whitne P
They totally live up to their slogan about easy, stress free, and one low price. Still takes time sorting through all the options and finishing the transaction, but Kara Mitchell and the staff were extremely friendly, patient, and worked around my busy schedule.
Ray S
We were in the market for a leased car after dealing with many shady sales people and over priced cars we walked in to Jordan. The moment we walked in they were straight forward with us not trying to sell us a car to gain money. They listened to what we wanted it and our price range. Tim Berger was so GREAT our experience with Jordan and Tim was of ease and no hassle. Thank you for the great price on our trade and we love our new Toyota. Plus great benefits with discounted gas, manicures, car washes, and great people. We will only buy from Jordan!
N and V
Vanessa M
I recently had the opportunity to deal with the people at Jordan Automotive group in South Bend, IN, and the experience was outstanding! I am from Pennsylvania, so I was a little uneasy about jumping on a plane and flying the whole way there, to potentially buy a vehicle which I had never seen in person, but after the fact, I could not be happier! The treatment I received was nothing less than top notch, and all the employees of Jordan Automotive worked together to get the vehicle ready and get me all the information I needed in order to make my decision, prior to making the trip.
First let me explain that this vehicle had not even been placed on the showroom floor, but I seen it on autotrader.com as a coming soon vehicle. Unwilling to wait for this vehicle to be posted, I contacted Jordan Automotive and spoke to Shawndel Gordon who informed me that the vehicle was a certified vehicle, and was thoroughly inspected for any defects or potential problems. After expressing my interest in the vehicle, it was moved to the front of the detailing line where it was meticulously cleaned and prepped for the photos I requested. The 25 photos I received just hours later were very detailed and showed the features and options I had questions about, which reassured me further that I was dealing with professionals, and that this was the vehicle I wanted. Further questions prompted immediate response by Shawndel, where a complete and thorough follow-through was made.
All financial maters were completed over the phone and I was informed I would be able to finance the vehicle through Ford just minutes after the submission. All business was conducted from my home in PA. to a dealership in IN. with no problems, or complications. When I arrived in South Bend International Airport I was picked up by Shawndel himself, in a very nice vehicle, and taken to Jordan Automotive, where I seen the vehicle (a F150 FX4) glistening on the showroom flood, and everything that I was informed it was! The only thing for me to do when I arrived was, test drive the vehicle, and sign the papers, which had been prepared and awaited only a signature by myself. Wow what an experience! I was in and out in no time.
In closing, I would just like to thank Shawndel and all the people at Jordan Automotive for the superb experience and treatment I received yesterday. The no haggle pricing and refined process was exactly what car buying should be, all about the customer! And it was!
Im sure Im missing some things (like all the little ways they attempted to save me money) but the time I spend letting you all know what an outstanding group of people work for Jordan Automotive, and what a fantastic deal I got, is time Im not driving my new truck...
Dennis P
Jordan is great and Shawndel is the best! He listened to my needs and helped me find the perfect vehicle! Thanks Shawndel!!!
Theresea P
We received outstanding and professional service from greg and the staff while shopping for a Ford Escape. Greg went above and beyond to find us the vehicle we were looking for.
Greg took extra time to point out many features we had on our new Escape. I would recommend buying a vehicle from Jordan Ford and will suggets them to all my freinds and family. We will be loyal customers for many years to caom.
Glenn M
We purchased a used car from Jordan Toyota, June 2010.
They gave us expert attention, and treated us very well. We will most likley buy our next vehicle from them too. (We like the car too.)
You will not go wrong with these guys!
Elsie L
I had been shopping for a Black Mustang GT for some time when I ran across one that Jordan Automotive had listed on Autotrader. I was not thrilled with the thought of having to deal with a dealer since in the past week I had very bad experiences with several I had contacted about Mustangs. I was very impressed with the details of the Mustang GT that Jordon Automotive Group had listed with a nice assortment of pictures from every angle. I knew what I wanted and am not a woman that doesnt know much about cars and Mustangs.
I have owned an Automotive Repair shop and have owned many Mustangs and at present now own four. We own 3 classics Mustangs & this beautiful 2005 GT. I made the call and was very impressed with the saleswoman Kara Mitchell. She went far beyond helping me with all the details. Jordan Automotive even tried to beat the rates of my preapproved loan through my bank to get me the lowest rates possible. I live in Virginia so this was a long distance buy. I have to say it was far the best experience I have ever had buying a car! Any questions I had or worries about having to overnight paper work between my bank and Jordan Automotive and myself was made so easy!! Kara helped keep everything worry free.. When everything was said and done Kara even made sure the Transport Company I had hired to haul the Mustang to Virginia had all her information so they could get there and pick the Mustang up and get it headed back to Virginia without any snags. After the Transport Company arrived to pick up the Mustang she even called to let me know that it was being loaded and getting ready to head to me! I think Kara was as excited for me as I was!! I cant say enough good things about Kara Mitchell and Jordan Automotive Group !
Timberly M
Overall, I had a very pleasant experience with Toyota. The salesperson with whom I worked was excellent--knowledgeable, honest, helpful. The service staff are also great. The only suggestion I would make to them is to give people advance information about all the programs that will be offered to them when "closing the deal." It is nerve-wracking to have to make decisions about extra service plans, etc,, at the same time as one is signing all the loan papers. I know this is typical of all dealers, but Jordan could rise above the crowd.
Joanne S
I just wanted to say that shawndell treated me great, i drove over 5 hrs to get my pickup and it was everything shawndell said it was, he worked with via email and over the phoe to get the deal done for me what a great buying experience i had at jordan automotive, i will be back.
Nate O
Called Jordan's about a Volvo V50 and got connected with Shawndel Gordon. Shawndel went the extra mile well maybe the extra 2 miles to makes us happy with the car and the deal. Treated us with respect and now-a-days that is not common. Thanks John and Linda V
John V
I cannot say enough about Jordan Toyota. We have leased two cars and financed one from their pre-owned center. Everyone was helpful, knowledgeable and friendly. They are unlike any other car dealership. It was not stressful and I enjoyed the process, how many people can say that about their car buying experience? We have been very satisfied with our purchases and the service department is a pleasure to work with as well. They work with any price range and have an open approach to figuring out your payments. As first time buyers we had no idea where to start, they explained everything in a low pressure environment. We had gone to other dealerships and we were amazed at the Jordan Way difference!
Jessica L
We looked for a vehicle for months. Going to car dealers of all kinds. I couldn't believe we found a dealer that gave good old fashioned service, treated you with respect and seemed glad to make you happy with your car. Kara Mitchel was my sales person and she was great. Bought a used SUV from her. She seems like a friend Thanks!
Marianne R
This is the first time I have ever bought a vehicle on my own. As a female it was scary to walk onto a car lot to look for a SUV without a husband or father there to guide me. The car was actually for my daughter and being young most car lots wouldn't take her seriously when she had been looking. So together we came to Jordan. This is where my husband and I have always come for our last few vehicles. Kara Mitchell came out as we were looking asking if there was anything she could be of help with. One I was glad she came out because a man (sorry) would have intimidated me. I explained our situation about no one wanting to work with my daughter so she could have an idea what she could really afford and look at. Kara took us inside and ran the numbers. She was so patient because as I said I had never done this on my own. She listened and worked with us and that day we found a car. The next day my daughter was driving off the lot. I knew Jordan was the way to go but they even surpassed what I knew to be a good experience to a great experience. She answered all of our questions until we understood everything and spoke to both of us not just to me because reality is my daughter bought the car, not me. This was a big step and I have to say I walked out of there not breathing a sigh of relief because it was over but wondering when I would be able to come back and maybe trade my car in. For all you single moms that have to take this step, I would highly recommend Kara Mitchell. Thank you Kara Mitchell and Dave Sizemore for making this such a great first experience for me and my daughter. I know when it's time you will see me again for the same great service, only this time for me !!
Debbie S
I just moved here several years ago and needed a place to get my car serviced. I passed Jordan on the way to work and decieded to try it. I'm glad I did. Excellent service, very nice people, quality and honest work plus a lot of other benefits like free coffee, cookies, manicures and massages.
John M
I purchased used Murano months ago from Shawdel and am still getting great service.
Murano had a no haggle price the same as other dealers but with 20k less miles. Cheaper gas, free car washes and the wife likes the free massages.
Try Jordans once and you'll never go back to the old way of car shopping again.
Nathan B
Go see, call or email Shawndel Gordan and Dan Tack TODAY!!! After searching the Chicago area, exchanging emails with some arrogant salesmen whose best deal was MSRP, and visiting a few dealerships only to have my salesmen disappear for 20 minutes at a time to visit "the wizard of oz" behind the curtain, I found a breath of fresh air at Jordan Automotive. Not only did they have the exact car I was looking for on their website, but Shawndel Gordan and Dan Tack sold me this exact car at the lowest price I found anywhere on the internet and when I expressed concern about being able to get to South Bend, they offered to drive the car to me at no cost! Within 24 hrs they had provided me an exact run-down of costs that were clear, fair and honest and had the car in my hands in Chicago. Their non-negotiating way of doing business is refreshing as their lowest price is posted for all to see - and you know its a great deal when you compare it to all the dealerships in the area. I felt confident in my deal and found trust in them. And ended up with an amazing car without any stress or concern. I STRONGLY recommend checking them out online if you dont live in the area - its definitely worth it to make the drive to them or I'm sure they'll figure out a way to get the car to you!!! Their website, pictures and descriptions were accurate and true to form. The team I worked with, Shawndel and Dan, were an amazing team and I'd highly recommend contacting them for your next car - even if you live out of state. It was a much more pleasurable experience that haggling with the Chicago dealerships who played number games with me via email and phone for days - they are still calling me now to try and negotiate a price that is thousands more than I paid at Jordan! I simply tell them that I already bought a car from Jordan Volvo in Indiana and it was the best decision I've made in a very long time!
Kelly H
Shawndel Gordon is awesome. I just bought a 2011 Ford Fiesta this week. I got an honest deal at a great price. Shawndel made my family and I feel at ease during the application process. He is personable, friendly and knowledgeable. Every dealership has insentives to draw you in, but Jordan has the staff hat treats you right and actually cares about you. If you are looking to buy a new car, then you need to meet Shawndel Gordan at Jordan Ford.
John H
Shawdell Gordon is the best! He got us the family vehicle that we needed without any problems. They give you the BEST service and are willing to work with you no matter what your situation. Jordan also has great incentives like free detailing and car washes whenever you want! How awesome is that! Thank you Shawndell for all your help and thank you Jordan Ford fr providing reliable, affordable, safe vehicles to those in need!
Amy W
On our long cross-country road trip, we realized the car was overdue for an oil change. It uses so little oil I've carelessly gotten out of the habit of checking oil levels, so the routine oil changes are necessary for that as well as the change itself. So we made a stop at Jordan Toyota in Mishakawa, IN for an oil change, chosen from the web as the closest dealer offering express lube service. Talk about a first class operation: cars sold for a fixed price by sales people on salary with no commissions. Clean and new facilities. Spacious, comfortable waiting area. Free cookies, coffee and bottled water. Service performed in an hour for a price comparable to California. AND, for those so inclined, a masseuse and manicurist on site, services also included in the price of your oil change or other service. Cheryl talked with a woman from Michigan who drives down to Jordan Toyota because their service department is more trustworthy than her home-town outfit.
I was so impressed I actually thought for a while about driving back here after our return to Ukiah, with my pickup,and trading it in on a new one at Jordan Toyota
Matt H
We just leased a 2011 Volvo C30 through the Jordan Automotive Group. This is the fourth vehicle we've acquired from them over the last eight years, and has definitely been one of the best sales experiences we've had at a dealership in quite some time.
The entire turn-in/new-lease process was effortless. Following an appraisal of our old vehicle we were told that we had a fair amount of equity in it (Volvos hold their value if cared for), and that there was even some repeat-customer cash we were eligible for. Both the salesman (Shawndel) and the Finance guy (Dan) were well up to speed on these programs, and above-board in their dealings with us. (Their sales staff apparently does not work on commission.)
Price on the vehicle was more than fair--the model had just been red tagged (marked down) along with a few others on the lot in preparation of the new model year being released. Everyone we bumped into at the dealership had positive attitudes and I don't recall that we ever received any intrusive/high pressure sales calls while we were shopping. Couldn't have asked for any better--A+
Paul L
I got my first car, here they were the best in the area for the price. I tell anyone to go here because they are the true lowest price for your buck!
I loved my free massages and express manicures on Wednesdays, free car washes whenever. I also got to check Yelp and Facebook on their free wireless while I was getting my oil changed, and we cant forget the mouth watering free fresh-baked chocolate chip cookies!!! YUMM!
Chereece G.
Excellent customer service! They take away all the stress of buying and maintaining a car.
Bonus perks: free massages and express manicures on Wednesdays, free car washes, free wireless to use while you wait on your tune up, and most importantly, free fresh-baked chocolate chip cookies.
Sareen L
I love my new car! Its cute and affordable. Everyone there was very helpful. They were very honest and gave us the best price possible. I'd definitely recomment going to Jordan Ford for a great car without all the hassle of haggling over the price.
Heather S
I've been searching all over the southwest Michigan area for a deal on a truck. Recently, I found a 2005 Chevy Silverado that looked to be a great deal. Making sure the vehicle was still available, I drove an hour and a half to check it out. Knowing the potential hassles of many auto salesman, I was alert. Shawndel Gordon confronted me at the doorway. In my mind, I was thinking, "here we go, lets hear some of the bull crap this guy has to offer." Greeting me with a firm handshake and a welcoming hello, I sensed his confidence. Onto the desk for information about the vehicle. Shawndel began to give me all the information about this vehicle and the Jordan Way. He explained the parts that were replaced by the dealership to ensure longer life of the vehicle and also, save ME some money on replacements. This vehicle had over $800 worth of parts replaced, nothing serious, only routine check ups. Having brought my friend who is a very good mechanic with lots of knowledge about vehicles, especially trucks, we then took it for a test drive. My friend began checking every single feature of the vehicle from oil to transmission, while I searched for basic interior and exterior flaws from heat and air conditioning to rust and dents. Every part that was reported replaced by the dealership WAS IN FACT REPLACED. There was indeed no bull crap given about the status of this vehicle. I was very impressed. This vehicle was at an already great price and I didn't have to worry about replacing anything anytime soon. Pulling back into the dealership, my friend and I didn't feel the need to have our dealership poker faces on. Shawndel meant us at the door and we walked back to the desk. I bought the truck right then and there on the spot. My experience at Jordan Ford made it easy for me to make a decision. Shawndel was by far the most upfront auto salesman that I've ever come across. It was the upfront honesty and confidence of Shawndel that made my decision thrive to the conclusion that this was "NOT BULL CRAP!" I WILL be doing more business with Shawndel Gordon and Jordan Ford down the road.
Jordan W.
Shawdelle Gordon sold me a car in November; I enjoy my car and all the benefits that Jordan offers. I love that I can get a FREE manicure, massage and car wash WHENEVER I want. I LOVE my car and the fact that you don't have to deal with the BS most used car dealships throw at you.
Shawn was laid back & I ran the show (lol). I knew what I wanted & he made the process SIMPLE!
Thanks,
Heather B
Heather B
I am writing this review of Shawndel Gordon who assistant me with my recent purchase of a minivan. Shawndel was very knowledgeable about the vehicle and about the "Jordan Way." He was very attentive to my needs and made the buying process quite enjoyable. I would be very comfortable recommending all my friends who are looking to purchase a car to contact Shawndel.
J.S.
My wife Kathy & I recently had the pleasure of purchasing a vehicle from Jordan Ford. Our account exective, Kara Mitchell, became a trusted confidant as I searched for that perfect vehicle. Like many, I was skeptical about the "Jordan Way". Now I'm a believer! Kara guided us through the process with exceptional skill. Free carwashes, and discounts on gasoline are just the icing on the cake when it comes to fast friendly service. The staff at Jordan truely believes in the "Jordan Way." Give Kara a call. I know she will help you find that special vehicle whether it be new or pre-owned.
Gene D
I was a first time Jordan Toyota visiter I was very impressed with the friendliness of all the staff members. I ended up buying a new Camry from Jake Countness who even stayed passed closing time to make sure to show me how everything worked. Since then I have been in a few times just to have my car wash...gotta love free car washes!!!! One more awesome thing about Jordan is that when you are having service done their is someone who gives free manicures and chair massages!!! YOU CAN'T BEAT THIS!!!!
Carling C
Salesman very courteous, did not pressure. I am still on hold for the purchase of a car. Unfortunately I have narrowed it down to two. Ford and Chevy. I can't go wrong with any one.
Sharon K
I just wanted to share with you my wonderful experience with Greg Rodeghier at Jordan Automotive group in Mishawaka, IN while my husband and I were looking for a car recently. We were impressed by the enthusiasm and kindness of the people at Jordan around us when we walked into the door. Greg is very friendly, professional, and knowledgeable. He listened to our needs, gave us all the useful information, provided appropriate recommendations, and did an excellent follow-up based on the further research he did. We are very happy with Jordan and the professional service provided by Greg. We highly recommend Jordan and Greg Rodeghier!!
Betsy L
I recommend buying a car from this dealership. They treat right before and after the sale. The best part is they mark the lowest right on the car so you don't have to go through the hassle of negotiating. My salesperson Greg R really cared about getting me exactly what I wanted at the best price. The best part is I got a great price without having the hassle of negotiating.
S.R.
Excellent Service, excellent pricing, never had a better experience purchasing a car.
Tru
I recently purchased a 2004 honda civic from Jordan Automotive Group, and I am more than happy to say the Shawndel Gordon was the one who helped close the deal on this new car of mine. His customer service was incredible and I can honestly say that he was the most caring car salesman that I have ever delt with, trust me that can be hard to say about a car sales man too! However, this young, energetic gentleman is what keeps customers coming back to their business. I can confidently say that if I were in the market for a new car I would not hesitate to go to Jordan automotive and work with Shawndel. He offers a comforting feeling and brings lots of energy to the work place. Mr. Gordon is a great guy who has lots to offer to the Jordan Automotive Group. So, if anyone is looking for a new car and reading this review, please trust my judge of caracter and offer Mr. Gordon a shot at getting you into a car you will appreciate with his help. Trust me. You will be very satisfied with your purchase from this dealership, especially Mr. Gordon.
Todd
About 5yrs ago, I bought a Ford Taurus. In which I have not had any trouble out of. The other day my Van broke down, went back out to Jordan Ford. Mr. Shawndel Gordon help me pick out a Van for my special needs child. The services has been great both times, he answer questions, that I asked. He also told me things I did not know,on how to look for a good Van. Well he help me to find what I needed. I am very happy that I went back to Jordan Ford, and that Shawndel Gordon help me to find what I needed for my son. Thank you again Shawndal Gordon for helping me
Shelia
Recently had work done at Jordan Collision Center, really did a great job and the staff made the whole process very easy. Would highly recommend.
Willie
I recently visited Jordan Toyota and was greeted by Chris Barth. I have made several vehicle purchases from Jordan and my salesman that I have dealt with has retired. I am looking forward to working with Chris on my next purchase.
Kaspr@...
Jordan Toyota and Christopher Barth made our recent vehicle search and lease a very positive experience. Our new Camry is the nicest vehicle we have had the pleasure of owning and driving, and I did not think that was possible, as we have had Honda Accords and Buick Park Avenues, just to name a few. The Camry is very quiet and luxurious ride. Christopher went the extra mile to ensure that our first experience with Toyota was positive, and we will be returning for many of our future vehicles, based upon our experience with him and Jordan Toyota. The entire lease experience was efficient and streamline. If I could give them 10 stars I would.
Cindy
Shopping at Jordan was the most enjoyable car buying experience I have ever had. There was no pressure, no haggling and I had the best sales person, Chris Barth. I was trading in my old Toyota and Chris was able to show and tell me which features were new and/or improved. He listened to me and nailed the car I wanted in a matter of minutes! I have driven Toyotas for about 25 years. I have now found my dealership for the next 25 years!
Linda J
My name is Palmer, this review concern a young man that i met at Jordan .knowen by Mr. Shawndel Gordon i meet in the process of seeing about a suv. it took me at lease two weeks or more to go out to met him.he is very, very, well spoken. and i was so relaxed as soon as i spoken to him. the process went easy and pleasent. i did not expect that at all .he knew what he was doing and asking the right questions. i could not get over him.even thought i did not buy a suv at that time.i still had a good day just going into "jordans automotive". it was a complete differ way of buying a suv from the way i purchase my suv back in 1980's it was a long drawn out process back then if i remember correctly it took me two to three days to get my suv back then.I feel that if Jordan's keep MR. Gordon their bussiness will definitly increase. that young generation knows what we want and Shawndel knew his business. i will be going back to Jordan's to look for a suv when i'm ready to purchase.as long as MR. Gordon is their he's the only one that i will deal with.oh, the young lady that worked with him was nice as well. i wish nothing but, the best for MR. Gordon atJordan Automotive.and i will be senting my friends and family out to Jordan to see Shawndel Gordon. THANK YOU young man for a very pleasent day. and good luck in the future.
Palmer
I came into Jordan on a snowy day in January needing a reliable used car, and Chris Barth helped me navigate my options. It was my first time buying a car on my own, and he gave me a good sense of not only the cars on the lot, but what to do about warranties, financing, etc. He's an energetic salesman who isn't shy about selling you a product he believes in, but wasn't pushy either--most important, he was straightforward and easy to trust. Ordinarily I'm all about haggling, but I got a fair price from the outset.
The back office at Jordan was good with paperwork etc., and I've been happy with the service ever since. I don't have much use for the massages they offer on site, but I do appreciate that there's always coffee and donuts waiting for me when I go in for service. Next time I need a car, I'll be back to look for help from Chris.
Peter B
We had an awesome experience at Jordan Toyota. Chris Barth was super knowledgeable and attentive. We got a wonderful Scion Xb with super low mileage and way below Blue Book pricing. We'll definitely keep doing business with Chris and Jordan Toyota.
Becky
I purchased a used Murano a couple months ago from Shawdel. I am still getting great service.
Murano had a no haggle price the same as other dealers but with 20k less miles. Cheaper gas, free car washes and the wife likes the free massages.
Try Jordans once and you'll never go back to the old way of car shopping again. Better price, better service, why haggle?
Nathan B
Buying a new car can be nerve-wracking, so I consider myself very lucky that Jordan has great salesmen such as Chris Barth. He is very straight-forward, down to earth, friendly, and informative. He answered all my questions honestly, and I didn't feel that I was being forced into buying something I didn't want - or need! I will definitely be back!
Amanda
This was my and my wife's second visit to Jordan's to purchase a car. The first was about 14 years ago at which time I bought a used 1996 used Toyota Camry, which I used as a trade-in for our purchase of a new 2010 Ford Fusion automobile. Greg Rodeghler was our sales rep who was very knowledgeable about the Fusion and he took great pains in explaining everything about the car. We were very grateful for his presentation and explanations of its workings. We've had the car now for several days and are extremely happy with its performance. Thank you, Jordan, for a very pleasant experience in buying a car.
Daniel
My first experience purchase a Toyota was from Jordan Automotive Group. A Toyota Prius caught my eye and Chris Barth was the sales person who helped me. I couldn't ask for a nicer more knowledgeable person. Every question I had, Chris was able to answer and answer it with a smile. If you are looking for a Toyota, look Chris Barth up and you will not be disappointed. Chris made my purchasing experience the best. And, Chris remembers me and my car every time I stop in for a car wash or if I am just visiting. A truly wonderful experience.
ProudPriusBuyer
I just bought a used truck at Jordan Ford and met a great salesman by the name of Shawndel Gordan. What a guy, not your typical salesman, more like a friend!! When i went to pick up my new truck Shawndel met me at the door interduced me to the Jordan staff, offered me water( it was hot that day) he had every thing ready, as i was doing the paper work he offered to rewash the truck and top off the fuel.
The most honest hard working saleman youll find. He returns calls and will anwser your questions, if he dont know the anwser he will find it. I will recomend you to everyone i know. If their is anything i can ever do for you, just ask. I wish you the best in your career, and in life. You are a class act. Thanks JIM A
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Budco
I recently had the opportunity to deal with the people at Jordan Automotive group in South Bend, IN, and the experience was outstanding! I am from Pennsylvania, so I was a little uneasy about jumping on a plane and flying the whole way there, to potentially buy a vehicle which I had never seen in person, but after the fact, I could not be happier! The treatment I received was nothing less than top notch, and all the employees of Jordan Automotive worked together to get the vehicle ready and get me all the information I needed in order to make my decision, prior to making the trip.
First let me explain that this vehicle had not even been placed on the showroom floor, but I seen it on autotrader.com as a "coming soon" vehicle. Unwilling to wait for this vehicle to be posted, I contacted Jordan Automotive and spoke to Shawndel Gordon who informed me that the vehicle was a certified vehicle, and was thoroughly inspected for any defects or potential problems. After expressing my interest in the vehicle, it was moved to the front of the detailing line where it was meticulously cleaned and prepped for the photos I requested. The 25 photos I received just hours later were very detailed and showed the features and options I had questions about, which reassured me further that I was dealing with professionals, and that this was the vehicle I wanted. Further questions prompted immediate response by Shawndel, where a complete and thorough follow-through was made.
All financial maters were completed over the phone and I was informed I would be able to finance the vehicle through Ford just minutes after the submission. All business was conducted from my home in PA. to a dealership in IN. with no problems, or complications. When I arrived in South Bend International Airport I was picked up by Shawndel himself, in a very nice vehicle, and taken to Jordan Automotive, where I seen the vehicle (a F150 FX4) glistening on the showroom flood, and everything that I was informed it was! The only thing for me to do when I arrived was, test drive the vehicle, and sign the papers, which had been prepared and awaited only a signature by myself. Wow what an experience! I was in and out in no time.
In closing, I would just like to thank Shawndel and all the people at Jordan Automotive for the superb experience and treatment I received yesterday. The no haggle pricing and refined process was exactly what car buying should be, all about the customer! And it was!
I'm sure I'm missing some things (like all the little ways they attempted to save me money) but the time I spend letting you all know what an outstanding group of people work for Jordan Automotive, and what a fantastic deal I got, is time I'm not driving my new truck...
Dennis
I went to Jordan Motors to look at a car. I was impressed with their selection but more impressed by their low key approach. Greg Rodeghier came over to help me and answered every question I had about the Ford Flex. He was extremely knowledgeable on the car. I was able to trade in my old vehicle and purchase the new one in a very short amount of time. No haggling for hours! When I picked up the car a few short hours later, Greg spent a great deal of time showing me how to use the car. It has the Sync system and Greg knew how everything worked making my transition to a new car seamless. I love the car and the car buying experience was painless!
Laurie
My husband and I bought a new Toyota in March of this year. New to Toyota, we weren't sure what to expect when we walked in the doors to Jordan Toyota. Neither my husband nor I are very fond of new car shopping. But our experience at Jordan, specifically with Chris Barth, was a very positive one. We feel like we were treated fairly and with respect by Chris as well as by everyone with whom we dealt at Jordan. Our questions were answered quickly and honestly. And more importantly, we felt like Chris went above and beyond what might typically be expected in order to meet our wants and needs. The specific vehicle we wanted was not immediately available and had to be located by Chris from another dealer. This was done very quickly, and in fact, we were given the vehicle sooner than originally discussed because Chris and his team worked like crazy to get it done for us. Ordering a vehicle late on a Saturday afternoon and getting it on a Tuesday evening from a dealer a good day's drive away is very impressive! All the way around, from our experience with Chris at Jordan to the vehicle itself, has been very positive for us. We are pleased with the car and would definitely use Chris again for any future new car needs we have as well as recommend him to our friends and family for theirs.
Sami
I just wanted to share with you my wonderful experience with Greg Rodeghier at Jordan Automotive group in Mishawaka, IN while my husband and I were looking for a car recently. We were impressed by the enthusiasm and kindness of the people at Jordan around us when we walked into the door. Greg is very friendly, professional, and knowledgeable. He listened to our needs, gave us all the useful information, provided appropriate recommendations, and did an excellent follow-up based on the further research he did. We are very happy with Jordan and the professional service provided by Greg. We highly recommend Jordan and Greg Rodeghier!!
Betsy L
I have a later model year car and it tends to need servicing pretty frequently. When this is the case, I always take my car to Jordan. The service is exceptional, fast, and very friendly. I would recommend to anyone looking for a good place to have their car repaired to take it to Jordan. Great People!
Claude Henry Smoot
Service is fantastic at Jordan Ford. I wouldn't take my vehicle anywhere else in town. Friendly, personable and always willing to help.
Danny
I would like to tell you how my experience was at Jordan Ford used car lot. I wasn't planning on buying a vehicle that same day, I was just looking around then one of your sell rep. approached me, Shawndel Gordan. He was very nice, telling me how easy and no hassles it would be for me to purchase a vehicle and he did not push, I like that. I asked he got the job done. It wasn't like most car companys where your pushed into buying a car. Gordan wasn't just a seller he was more like a friend helping a friend and this is why I purchased a new used vehicle. Thank you from Wallace Yeakey
Wallace Yeakey
No pressure and no problems. Now that's the way to buy a car. make sure you ask for Shawndel. Good job Jordan Automotive Group, keep it up.
Richard
Twice I have preferenced a Tundra from Tim Berger at Jordan Toyota and twice I have been very pleased with decision. No bull, just straight to the point information. I've always heard good things about the Toyota brand and having two other trucks by other manufacturers, I can honestly say I love the Toyota best. Despite recent issues, Jordan Toyota has always been able to answer any questions and deal with any concerns I may have had.
The service department is easy to deal with and takes care of the work in a timely fashion. Love the free car wash too. Can't beat that as an added benefit when you don't have the time to wash off the grime.
I wouldn't hesitate to recommend them to anyone and I do plan on purchasing from them again in the future. Thanks Tim.
Bradley
Being a long distance buyer from Grosse Pointe, Michigan, I was uncertain as to how well things would work when I was interested in a 6 month old 2010 3 dr Yaris hatchback. But, Kara Mitchell took care of all of my concerns, even picking me up at the bus station. The car turned out to be all that was promised. Kara's personal service was good, the car great, and I would deal with her & the Jordan Automotive Group again. I just wished I lived close as they include car washes & gas discounts with the deal.
Steve
I had been shopping for a Black Mustang GT for some time when I ran across one that Jordan Automotive had listed on Autotrader. I was not thrilled with the thought of having to deal with a dealer since in the past week I had very bad experiences with several I had contacted about Mustangs. I was very impressed with the details of the Mustang GT that Jordon Automotive Group had listed with a nice assortment of pictures from every angle. I knew what I wanted and am not a woman that doesnâ??t know much about cars and Mustangs. I have owned an Automotive Repair shop and have owned many Mustangs and at present now own four. We own 3 classics Mustangs & this beautiful 2005 GT. I made the call and was very impressed with the saleswoman Kara Mitchell. She went far beyond helping me with all the details. Jordan Automotive even tried to beat the rates of my preapproved loan through my bank to get me the lowest rates possible. I live in Virginia so this was a long distance buy. I have to say it was far the best experience I have ever had buying a car! Any questions I had or worries about having to overnight paper work between my bank and Jordan Automotive and myself was made so easy!! Kara helped keep everything worry free.. When everything was said and done Kara even made sure the Transport Company I had hired to haul the Mustang to Virginia had all her information so they could get there and pick the Mustang up and get it headed back to Virginia without any snags. After the Transport Company arrived to pick up the Mustang she even called to let me know that it was being loaded and getting ready to head to me! I think Kara was as excited for me as I was!! I can't say enough good things about Kara Mitchell and Jordan Automotive Group !
Timberly
I purchased an 07 f150 from jordan auto what a great hassle free experience it was i can from wisconsin about 5 hr drive to get my truck shawndel treated me great couldn't be happier with my car buying experience great people, great business, best prices anywhere, i will be back when im ready for a new truckk
Nate Olson
We recently bought a Ford Fusion from Jordan's. Our Salesman Shawndel Gordon made this purchase the easiest thing we have done in years. We test drove the car, went through the financing and all of the extras that came with ;the car in an hour and a half. SIMPLE.
Shawndel was very honest and up front about everything.
We will definitely continue to go through Jordan's for our future purchases.
Thank You Shawndel for making it so east.
Dennis and Anna Maria Clayton
Anna Maria
I am really pleased with the service I have received from Tim Berger. My former saleslman retired so I was looking for someone else. I chose Tim because I saw him attending Mass at St. Jude Church frequently. Without a doubt he will be my salesman as long as he is with Jordan and I will highly recommend him to everyone that I know.
I want to thank Jordan also for the free car washes, manicures, and massages. Why would anyone buy a car from Gates and miss out on these wonderful services?
Again, thank you Tim for taking such good care of me. I am a widow and appeciate a salesman that is honest and is interested in his customer.
E. Elva
The Jordan Automotive Group was a pleasure to do business with! Our salesperson (Kara Mitchell), was super and did a fantastic job of showing us a variety of vehicles that met the needs of our family. She was very open and honest about the condition and history of the vehicles we were looking to purchase. We feel very comfortable dealing with Jordan and will certainly do business with them again in the future.
Ginger Whedon
Called Jordan's about a Volvo V50 and got connected with Shawndel Gordon. He went the extra mile well maybe the extra 2 miles to makes us happy with the car and the deal. Treated us with respect and now-a-days that is not common. The best Jordan Way Perk was Shawndel Gordon!
Thanks--
John and Linda V
John and Linda V.
After living in another state and purchasing my vehicle there I was very pleased to locate Jordan Automotive group for service. They handled warranty and service needs with quick turn around. They are very informative about services done on the truck and what it will need in the future. Being able to schedule service online is a great feature as well as drive up service.
Tim in the detail department did a wonderul job cleaning up my truck. This service is reasonably priced and worth every penny. The truck looked better than it did when it was purchased new.
Every employee at Jordan has been very kind and accomodating.
I recommend giving them a try to anyone I meet looking for Auot's and service.
Mike M.
We are still shopping for a vehicle but Shawndel has gone out of his way to help us compare different models to make our decision easier. We like the no pressure sales, quality vehicles and great prices. Keep up the good work. We will be back!!
Fyrefyter
Highly recommend Jordan for car-buying experience. Great about sticking to options and features that are important to the customer and not pushing their own agenda. Greg and Shawndel were excellent in sales; Dan in financing was also very professional and clear. All in all a very good experience, from a person who does not like the process of purchasing a new vehicle. I plan on returning when it comes time to purchase again.
Grace
We just leased a 2011 Volvo C30 through the Jordan Automotive Group. This is the fourth vehicle we've acquired from them over the last eight years, and has definitely been one of the best sales experiences we've had at a dealership in quite some time.
The entire turn-in/new-lease process was effortless. Following an appraisal of our old vehicle we were told that we had a fair amount of equity in it (Volvos hold their value if cared for), and that there was even some repeat-customer cash we were eligible for. Both the salesman (Shawndel) and the Finance guy (Dan) were well up to speed on these programs, and above-board in their dealings with us. (Their sales staff apparently does not work on commission.)
Price on the vehicle was more than fair--the model had just been red tagged (marked down) along with a few others on the lot in preparation of the new model year being released. Everyone we bumped into at the dealership had positive attitudes and I don't recall that we ever received any intrusive/high pressure sales calls while we were shopping. Couldn't have asked for any better--A+
Steelman
Had a great experience at Jordans this week when I bought a 2011 Ford Fusion. Everyone was professional and knew their job well. Much information was given to me about all the features of the care and extras provided by Jordan. I would recommend them.
Vicki
I had the best buying experience at Jordan Automotive Group. The salesmen were very friendly and helpful! Thank you.
-Andy Brown